FAQs

frequently asked questions

General Questions

FSX Boxed

FSX Steam Edition

P3DV3 Academic: See P3DV3 Academic Version Licensing requirements: P3D License

P3DV4 Academic: See P3DV4 Academic Version Licensing requirements: P3D License

Note: Select Generation Three products will be candidates for this catalog as schedules permit.

FS2004 Century of Flight: Archived and designated Legacy Products as we no longer build for that platform.


Current Generation One and Generation Two Catalogs are 32 Bit Simulation Platform specific.

Upcoming Generation Three Catalogs will reach release to market [RTM] status as 32 Bit Simulation Platform development.

Upcoming Generation Four Catalogs will reach release to market [RTM] status as 64 Bit Simulation Platform development for LM P3DV4.

Windows7/10 64 bit. We see zero issues with Eaglesoft products in Windows7/10 OS.

We do know that our products work well in W10 with users proper control of that OS.

See your Windows OS Help Section to learn more about their Security Settings and Administrator Privileges. W10 Central Help

In 2016, we introduced Dual Platform and Multi Platform Installers for most of our General Aviation Generation Two projects.

In 2016, we introduced our first Multi Platform Corporate Jet offering with re release of our award winning Citation X Extreme Generation Two!

Dual Platform and Multi Platform Installers are made available at one price point for installation into either of FSX Boxed/FSX Steam or all three 32 Bit simulation platforms: FSX Boxed, FSX Steam, and P3DV3.


Catalog Products which are not designated Multi Platform Products remain Specific Platform Installers only. 

IE: FSX Boxed, FSX Steam, or FS2004 [Legacy Products]

Existing Customers
Simply re download your title from our website catalogs.
Unpack, launch installer, use the Click Here to Reinstall Button on the lower right corner of the F1 Wrapper to avoid repurchase.
FSPilotshop/Sim Market customers using F1/ES_Activate may Reactivate Serial Number here: Flight One Serial Reactivation Page
We maintain an FAQs section and product specific Eaglesoft Support Forums
Note: Registration is required and Activation by an Administrator grants full support forum privileges.
An announcement is made publicly in our Support Forums and/or select Flight Simulation Sites that an Product Update is available!
A simple re download/uninstall/reinstall procedure for your title from our website is the only requirement to obtain product updates.
Note: No announcement means no update is available.

This is symptomatic of users AV Software Settings. After manual scan, disable AV Software to complete installation, then re enable AV Software.
Users report successful installations when booting their machines in SAFE Mode, Installing, then rebooting their machines in NORMAL Mode which bypasses the obscure Windows Security Setup.

Note that Windows 7/10 requires users to have Full Administration privileges and control over User Account Control [UAC] and Data Execution Prevention [DEP] in order to install and run ANY software package including Eaglesoft Products.

See your Windows 10 Help Section to learn more about W10 Security Settings and Administrator Privileges and Online at W10 Central Help

Your primary product title source is one of our product title catalog Downloads.
We currently have a few select product titles at FSPilot Shop and Sim Market and are exploring other avenues as well.
FSPilotshop/Sim Market customers using F1/ES_Activate may Reactivate Serial Number here: Flight One Serial Reactivation Page
New Customers
The Product Download Button yields an es_product.zip file. After unpacking follow steps as outlined.
The Flight One System purchase steps are outlined here: Flight One Purchase System
Flight One Support Ticket here: Flight One Support Ticket
Flight One Customer Service here: Flight One Customer Service
FSPilotshop/Sim Market customers using F1/ES_Activate may Reactivate Serial Number here: Flight One Serial Reactivation Page
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